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Remote Online Notarization FAQ
Answers to common questions. If your question isn’t here, you can contact us directly.
Are you authorized to perform RON and in which state?
Yes, I am an Ohio Commissioned Notary authorized to perform Remote Online Notarizations through the Ohio Secretary of State. This information is publicly verifiable.
Can I have a session with someone in another state?
Yes. Remote Online Notarization is legally valid nationwide, but you must always confirm with the receiving party that they accept RON documents.
How do I pay for a session?
Payment is made at the end of your session via major credit card (powered by Stripe). Business invoices can be arranged in advance by contacting me.
Are you insured?
Yes, I carry Errors & Omissions (E&O) insurance. I maintain strict standards to protect clients and prevent fraud.
Do you keep records of the session?
Yes, I keep all session records for 10 years, and the platform and Ohio Secretary of State repository also maintain them.
Which IDs are acceptable for RON?
Valid IDs include: Driver’s License, State ID, or US Passport. Military, student, and work IDs are not accepted for online notarizations due to platform security restrictions.
Who can access my session information?
Authorized personnel and proper authorities may access records if legally required. Anyone with full session details can view them unless fraud is suspected. Always protect your session details.
Can the session be done over Zoom or similar platforms?
No. RON must be conducted using a Secretary of State approved, secure platform.
What documents are not allowed?
Public records are not allowed, including copies of divorce decrees, birth, marriage, death certificates, IDs, or passports.
Terms of Service
Please read these Terms of Service carefully before scheduling a Remote Online Notarization session.
1. Services Provided
Field & Hearth Company provides Remote Online Notarization (RON) services in accordance with applicable Ohio law.
All notarizations are performed using secure, Secretary of State approved platforms.
2. Appointment Scheduling
All appointments are scheduled by email agreement. Submitting a request does not guarantee an appointment time.
A session is considered confirmed once both parties agree on a date and time and you receive access instructions for the notarization platform.
3. Technology Fee
A $10 non-refundable technology fee is required to initiate a Remote Online Notarization session.
This fee covers the notaryâs time and the use of secure technology required to perform the notarization.
The technology fee applies once a session is initiated and is non-refundable, even if the session cannot be completed.
Platform providers may charge separate identity verification or service fees.
4. Signer Responsibilities
By scheduling a session, you agree to the following:
- You understand the document you are signing and are signing willingly.
- You are responsible for ensuring the document is correct and appropriate for your intended use.
- You will confirm that the receiving party accepts Remote Online Notarization.
- You will provide valid, acceptable identification.
- You will have access to the email account used to schedule your session.
5. Document Requirements
Documents must be complete and ready for notarization prior to the session.
- No blank spaces unless intentionally left for signatures, initials, or dates.
- No significant alterations, whiteout, or illegible content.
- Documents must be clear and readable.
The notary does not prepare, edit, or complete documents.
6. No Legal Advice
Field & Hearth Company is not a law firm. The notary is not an attorney and cannot provide legal advice, explain legal terms, or assist in selecting or completing documents.
7. Technology Requirements
You must have the following to complete a Remote Online Notarization session:
- A stable internet connection
- A device with a working camera and microphone
- The ability to participate in a live audio and video session
- Valid identification that meets platform requirements
Sessions are conducted in English only.
8. Session Interruption
If a session is disconnected and cannot be quickly restored, the session must be restarted from the beginning, including identity verification, in accordance with legal requirements.
9. Payment
Payment is due at the completion of the session unless otherwise arranged in advance.
Accepted payment methods include major credit cards. Business invoicing may be available upon request.
10. Record Retention
Remote Online Notarization sessions are recorded and retained as required by law.
Records may be maintained by the notary, the platform provider, and authorized state repositories.
11. Limitation of Liability
Field & Hearth Company is not responsible for the content, legality, or effectiveness of any document notarized.
The notaryâs role is limited to verifying identity and witnessing signatures in accordance with applicable law.
12. Agreement
By scheduling and participating in a Remote Online Notarization session, you acknowledge that you have read, understood, and agree to these Terms of Service.
© 2026 Field & Hearth Company. All rights reserved.
Electronic Disclosure & Consent
Please review this disclosure carefully. By proceeding with a Remote Online Notarization session, you agree to conduct business electronically.
1. Consent to Electronic Notarization
You agree to participate in a Remote Online Notarization (RON) session using electronic documents, electronic signatures, and a secure online platform.
This process replaces the need for in-person notarization.
2. Audio and Video Recording
Remote Online Notarization sessions are conducted through live audio and video communication.
The session will be recorded as required by law and retained for the legally required retention period.
By participating in the session, you consent to being recorded.
3. Identity Verification
Your identity will be verified using methods required by the notarization platform, which may include credential analysis and knowledge-based authentication (KBA).
You agree to provide valid identification and complete all required identity verification steps.
4. Technology Requirements
To participate in a Remote Online Notarization session, you must have:
- A reliable internet connection
- A device with a functioning camera and microphone
- The ability to participate in a live audio and video session
- Access to your email account to receive session links and completed documents
Failure to meet these requirements may result in an incomplete session.
5. Access to Documents
After your session is completed, your notarized documents will be made available through the platform used for your session and may also be delivered by email.
You are responsible for accessing and securely storing your completed documents.
6. Right to Decline Electronic Services
You have the right to decline to use electronic notarization. If you do not wish to proceed electronically, you should not schedule a Remote Online Notarization session.
7. Responsibility to Confirm Acceptance
Remote Online Notarization is legally valid in all U.S. states and territories. However, it is your responsibility to confirm that the receiving party will accept an electronically notarized document.
8. Session Limitations
The notary must be able to see and communicate with you clearly throughout the session.
If audio or video communication is disrupted and cannot be quickly restored, the session may need to be restarted.
9. Agreement
By scheduling and participating in a Remote Online Notarization session, you acknowledge that:
- You consent to the use of electronic records and signatures
- You consent to audio and video recording of the session
- You understand the technology requirements
- You agree to complete identity verification as required
© 2026 Field & Hearth Company. All rights reserved.
How Remote Online Notarization Works
Simple, secure, and done entirely onlineâhereâs what to expect from start to finish.
1. Contact & Scheduling
Start by reaching out via email to request an appointment. Once we connect, weâll agree on a date and time that works for everyone involved.
You will also receive a separate email from the secure platform with your session link and instructions.
2. Prepare Your Documents
Documents must be fully completed before the session. No blanks, alterations, scribbles, or whiteout are allowed.
Do not sign or date anything in advanceâthis will be done during the session.
3. Join Your Session
At your scheduled time, use your link to join the session. You must have a working camera and microphone so we can see and hear each other clearly.
You will complete identity verification through the platform before proceeding.
4. Live Notarization
We will review your documents together, confirm your identity, and complete your signatures in real time.
You must understand your document and be willing to sign it. I do not provide legal advice or fill out forms.
5. Document Delivery
Your completed documents will be available immediately after your session.
You will receive them by email and can also access them anytime by signing back into your platform account.
Important Information
- Appointments are required â no on-demand or walk-in services
- You must have access to your email account during the process
- A stable internet connection, camera, and microphone are required
- All participants must be present, willing, and able to communicate clearly in English
- You are responsible for confirming that your document will be accepted by the receiving party
If a Session Is Disconnected
If the session is disconnected and cannot be quickly restored, the notarization must legally restart from the beginning, including identity verification.
Have questions? Visit the RON FAQ page for more details.
Remote Online Notarization FAQ
Answers to common questions. If your question isnât here, you can contact us directly.
Are you authorized to perform RON and in which state?
Yes, I am an Ohio Commissioned Notary authorized to perform Remote Online Notarizations through the Ohio Secretary of State. This information is publicly verifiable.
Can I have a session with someone in another state?
Yes. Remote Online Notarization is legally valid nationwide, but you must always confirm with the receiving party that they accept RON documents.
How do I pay for a session?
Payment is made at the end of your session via major credit card (powered by Stripe). Business invoices can be arranged in advance by contacting me.
Are you insured?
Yes, I carry Errors & Omissions (E&O) insurance. I maintain strict standards to protect clients and prevent fraud.
Do you keep records of the session?
Yes, I keep all session records for 10 years, and the platform and Ohio Secretary of State repository also maintain them.
Which IDs are acceptable for RON?
Valid IDs include: Driverâs License, State ID, or US Passport. Military, student, and work IDs are not accepted for online notarizations due to platform security restrictions.
Who can access my session information?
Authorized personnel and proper authorities may access records if legally required. Anyone with full session details can view them unless fraud is suspected. Always protect your session details.
Can the session be done over Zoom or similar platforms?
No. RON must be conducted using a Secretary of State approved, secure platform.
What documents are not allowed?
Public records are not allowed, including copies of divorce decrees, birth, marriage, death certificates, IDs, or passports.
Privacy Policy
Your privacy is important. This policy explains how information is collected, used, and protected when using Remote Online Notarization services.
1. Information Collected
Information may be collected in order to provide Remote Online Notarization services, including:
- Name and contact information (such as email address)
- Identification information required for notarization
- Documents provided for notarization
- Audio and video recordings of the notarization session
- Transaction details such as date, time, and type of notarization
2. How Information Is Used
Information is used solely for the purpose of:
- Performing notarial acts in compliance with applicable law
- Verifying identity through approved methods
- Maintaining required notarial records
- Communicating regarding your appointment and completed documents
3. Platform and Third-Party Services
Remote Online Notarization sessions are conducted using secure, Secretary of State approved platforms.
These platforms may independently collect and process information necessary to complete identity verification and notarization services.
Each platform maintains its own privacy and security policies.
4. Record Retention
Notarial records, including audio and video recordings, are retained as required by law.
Records may be securely stored by the notary, the platform provider, and authorized state repositories for the legally required retention period.
5. Information Sharing
Information is not sold or shared for marketing purposes.
Information may be disclosed only when required by law or permitted under applicable regulations, such as:
- In response to a lawful subpoena or court order
- To authorized government agencies or regulatory bodies
- To maintain compliance with notarial recordkeeping requirements
Certain notarial records may be accessible to authorized parties as permitted by law.
6. Your Responsibility
You are responsible for protecting your own personal information.
Please avoid sharing sensitive details related to your notarization session with individuals you do not trust.
7. Data Security
Reasonable measures are taken to protect your information through the use of secure platforms and standard business practices.
However, no system can be guaranteed to be completely secure.
8. Contact
If you have any questions regarding this Privacy Policy, you may contact:
Field & Hearth Company
Akron, Ohio
amy@fieldandhearthcompany.com
© 2026 Field & Hearth Company. All rights reserved.
