Terms of Service

Please read these Terms of Service carefully before scheduling a Remote Online Notarization session.

1. Services Provided

Field & Hearth Company provides Remote Online Notarization (RON) services in accordance with applicable Ohio law. All notarizations are performed using secure, Secretary of State approved platforms.

2. Appointment Scheduling

All appointments are scheduled by email agreement. Submitting a request does not guarantee an appointment time. A session is considered confirmed once both parties agree on a date and time and you receive access instructions for the notarization platform.

3. Technology Fee

A $10 non-refundable technology fee is required to initiate a Remote Online Notarization session. This fee covers the notary’s time and the use of secure technology required to perform the notarization.

The technology fee applies once a session is initiated and is non-refundable, even if the session cannot be completed. Platform providers may charge separate identity verification or service fees.

4. Signer Responsibilities

By scheduling a session, you agree to the following:

  • You understand the document you are signing and are signing willingly.
  • You are responsible for ensuring the document is correct and appropriate for your intended use.
  • You will confirm that the receiving party accepts Remote Online Notarization.
  • You will provide valid, acceptable identification.
  • You will have access to the email account used to schedule your session.

5. Document Requirements

Documents must be complete and ready for notarization prior to the session.

  • No blank spaces unless intentionally left for signatures, initials, or dates.
  • No significant alterations, whiteout, or illegible content.
  • Documents must be clear and readable.

The notary does not prepare, edit, or complete documents.

6. No Legal Advice

Field & Hearth Company is not a law firm. The notary is not an attorney and cannot provide legal advice, explain legal terms, or assist in selecting or completing documents.

7. Technology Requirements

You must have the following to complete a Remote Online Notarization session:

  • A stable internet connection
  • A device with a working camera and microphone
  • The ability to participate in a live audio and video session
  • Valid identification that meets platform requirements

Sessions are conducted in English only.

8. Session Interruption

If a session is disconnected and cannot be quickly restored, the session must be restarted from the beginning, including identity verification, in accordance with legal requirements.

9. Payment

Payment is due at the completion of the session unless otherwise arranged in advance. Accepted payment methods include major credit cards. Business invoicing may be available upon request.

10. Record Retention

Remote Online Notarization sessions are recorded and retained as required by law. Records may be maintained by the notary, the platform provider, and authorized state repositories.

11. Limitation of Liability

Field & Hearth Company is not responsible for the content, legality, or effectiveness of any document notarized. The notary’s role is limited to verifying identity and witnessing signatures in accordance with applicable law.

12. Agreement

By scheduling and participating in a Remote Online Notarization session, you acknowledge that you have read, understood, and agree to these Terms of Service.

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